Enjoyed my stay despite the lack of service, but on the bright side, it was a good choice after all. the restaurant here serves fantastic dishes, and the breakfast was delicious and complimentary. Plus, the convenient location right in the city center 🌟.

The venue is reasonably spacious and fairly clean with a great value. the staff is welcoming. Make sure you stay in the superior king room with a great shower, a balcony, and a safe. An in-house restaurant has outstanding meals.

Central location in Kandy. Next to the lake and the Temple of the Tooth. Public rooms, bar, restaurant etc are spacious and well cared for and just what you hope for in a hotel of this age. Breakfast good and buffet dinner very good value for money.

Distance of room from reception. Taken in lift to first floor and then had to walk what seemed like miles to a flight of stairs. Then walked another long distance to 2 more flights of stairs. Would be very hard if you had any sort of disability, were old or had kids with you. On arrival at room it too was disappointing. Very, very dated and poorly equipped. Reception staff very keen to take our money before we saw the room and I can see why.

Great location, just a short walk to the center, with a park, lake, and the Temple of the Lost Tooth right opposite, surrounded by restaurants.

Huge rooms, very old but stylish.

Excellent location,

Very old and dirty. I do not recommend it for people who normally prefer to stay in five or four stars hotel.

I like the room and the wooden floor And the stuff r friendly

The hotel is conveniently located close to popular attractions like the Royal Palace, Buddha Tooth Temple, Lake, and the main market. They offer a variety of delicious food for breakfast. - the rooms are beautifully designed with internal balconies. - the staff is friendly and helpful.

The room was beautiful and had closets for our clothes. Everything was modern. the property was in the heart of the city. You could walk to a shopping mall and a main market.

Great location for exploring Kandy. Atmospheric and characterful hotel, if a little run down. Good tea.

Staff initially denied all knowledge of our booking and were unwelcoming until they finally found it. Rooms facing onto the road are very noisy, starting with drumming from the temple opposite from 2am, before the traffic starts around 5am. Poolside changing area very grotty. Lousy breakfast.

The breakfast was traditional and free, the check in was quick. The room was great-sized with a lovely bed and a shower and a hairdryer in the bathroom.

Well-maintained rooms with plush feather pillows and breathtaking views.

Not worth for the room price and food served well below standard. We found another hotel with excellent food and service at cheaper price and a great location. The request for quiet room with a view not met at Queens Hotel. Cannot be recommended.

Hotel did not respect request for quiet room. The power in the room went off twice due to short circuit. Location not recommended as it is very noisy as of four o'clock in the morning. Can be used as transit hotel for one night only.

Nice old historic building. Good location.

Too expensive for what we got. A little bit grubby. We found one cockroach in the hallway and the other one in the dining room.

The room I stayed in was a nice size with renovated bathrooms and a great shower. the hotel is located in a central area close to all the attractions in Kandy, making it convenient to visit the temple and the lake. - It is right next to all the sights that are must-see in the area.